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At Woofingtons.ca, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.

 

1. Collection of Information

When you book an appointment on our website, we collect personal information such as your name, phone number, address, and email. This information is used solely for managing your appointments and providing our services.

 

2. Communication Preferences

We may contact you regarding your scheduled bookings and updates about arrival times. If you wish to opt out of these communications, you can:

    Follow the "unsubscribe" instructions in promotional emails.

    Reply "STOP" to text messages (SMS/MMS).

Reply "Help" to text messages or call us at 519-851-2710 for assistance.

 

3. Updating Your Information

To update your name, phone number, address, or pet information, please contact us directly at 519-851-2710.

 

4. Data Protection

Your personal information is never shared with third parties. It is used exclusively to manage appointments and deliver our services.

Encryption: Your data is encrypted when stored and transmitted to prevent unauthorized access.

Access Controls: Only authorized personnel can access or modify customer information.

Regular Audits: We periodically review our data security practices to maintain compliance and prevent breaches.

Secure Payment Processing: If payments are processed, we use trusted third-party payment providers that comply with PCI-DSS security standards.

We continuously work to improve our security measures to keep your information safe.

 

5. Contact Us

If you have any questions or concerns about this policy, please reach out to us via our official contact channels.